Question 1

What services does SEMed offer?

Accepted Answer

SEMed provides: General health checks (physical exam, X-ray, blood & urine tests) · Occupational health tests (hearing, lung function, vision, chemical exposure) · Pre-employment screenings · Food handler checks · Confined space & working-at-heights checks · Medical certificates · Walk-Through Surveys · Safety officer training (CPR, first aid, occupational health courses)

Question 2

What are the opening hours?

Accepted Answer

Health Check Department: Monday–Saturday 08:00–17:00

Emergency Department (ER): Open 24 hours

Question 3

How many branches does SEMed have?

Accepted Answer

SEMed has 5 locations:
1. Pathumthani HQ — 111 Soi Rangsit-Nakornnayok 42, Thunyaburi
2. Ladkrabang — iPLACE PARK, Floor 2, Ladkrabang Industrial Estate, Bangkok
3. Nawanakhon — Nawanakhon Industrial Estate, Pathumthani
4. Rojana — Rojana Industrial Park, Ayutthaya
5. The Nine Tiwanon — The Nine Center Tiwanon, Pathumthani

Question 4

Does SEMed have occupational medicine specialists?

Accepted Answer

Yes — SEMed has a full team of certified occupational medicine physicians recognized by the Medical Council of Thailand, ready to consult and care for workforce health at all branches.

Question 5

Is mobile/on-site health check available?

Accepted Answer

Yes — SEMed provides on-site Mobile Checkup services in every province across Thailand. Capacity: 30–2,000 employees per day. Contact us at 02-199-2111 for a custom quote.

Question 6

Do I need to book an appointment in advance?

Accepted Answer

We recommend booking at least 1 business day in advance so we can prepare staff and equipment for the best service experience.

Question 7

How can I book?

Accepted Answer

Book through any of these channels:
• Phone: 02-199-2111 ext. 0 (Mon–Sat 08:00–17:00)
• Website: www.semed.co.th
• Facebook Page: SEMed Living Care Hospital
• LINE Official: @semed

Question 8

What is the minimum group size for Mobile Checkup?

Accepted Answer

Mobile Checkup accommodates 30+ employees, up to 2,000 per day for large organizations. Sessions can be split as needed. Please book at least 2 weeks in advance.

Question 9

Can I cancel or reschedule?

Accepted Answer

Free cancellation/reschedule with 3+ business days notice. 1–3 business days: reschedule once free, cancellation incurs 10% fee. Less than 24 hours or no-show: non-refundable.

Question 10

What documents do Thai employees need?

Accepted Answer

Required: National ID card (original). Optional: Company referral letter, health insurance/social security card, regular medication list.

Question 11

What do foreign workers need?

Accepted Answer

Required: Passport and/or Work Permit (originals) and employer referral letter. SEMed reserves the right to decline service if documentation is incomplete.

Question 12

Do I need to fast before the checkup?

Accepted Answer

If your package includes blood sugar or cholesterol tests, fast for at least 8–10 hours beforehand (plain water is fine). Please check your specific test list or contact our team the day before.

Question 13

Can I take my regular medication before the checkup?

Accepted Answer

Blood pressure medications are fine to take as usual. For blood sugar medications or specialized tests, please consult our staff before your appointment.

Question 14

How early should I arrive?

Accepted Answer

Please arrive 15–30 minutes before your appointment time for registration, paperwork, and initial measurements. Arriving more than 30 minutes late may require rescheduling.

Question 15

How long does it take to receive results?

Accepted Answer

Walk-In: Results within 24 hours

Checkup: Results within 7–15 days

Question 16

Can I access results online?

Accepted Answer

Yes — at semed-checkup-report.azurewebsites.net using your registration code. Printed reports are available at branches, or consolidated HR reports for organizations.

Question 17

I cannot access my online results — what should I do?

Accepted Answer

For corporate clients: If you did not register on your checkup day or your sticker was lost, your new registration code will be printed on the first page of your personal health booklet. If you need urgent results, ask your HR department to contact SEMed on your behalf.

For individual clients: Contact Call Center 02-199-2111 for assistance.

Question 18

How do I request medical records or certificates?

Accepted Answer

Contact us via:
• Phone: 02-199-2111 ext. 0 (state your name, checkup date, and document needed)
• Email: info@semed.co.th
• LINE: @semed

Please prepare your national ID or passport for identity verification, as medical records are personal data.

Frequently Asked Questions

General Information

Booking & Appointments

Documents & Preparation

Results & Medical Records